Managed Services

We don't launch and leave

Your planning models will evolve. Your business will change. New use cases will emerge. We stick with you for the long term — offering ongoing support, model evolution, optimization, and standing access to senior planning expertise.

What's Included

Six pillars of managed services

Comprehensive ongoing support covering model evolution, optimization, new use cases, integrations, standing support, and platform upgrades.

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Model Evolution

Your business changes — new products, new segments, org restructures. We evolve your models as your business evolves.

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Optimization & Performance

Identify bottlenecks, simplify complex calculations, improve load times, and optimize model architecture for scale.

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New Use Case Rollouts

Extend your platform from one use case to many. Add workforce planning to your revenue model. Expand commissions to new sales channels.

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Integration Maintenance

Keep data connections healthy as source systems change. Handle CRM upgrades, ERP migrations, and API changes.

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Standing Support

Dedicated support hours for your planning team — questions, troubleshooting, training, and escalation to senior expertise.

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Platform Upgrades

Stay current with Anaplan and Pigment platform changes — new features, deprecations, best practices, and security patches.

How It Works

The managed services process

1

Assess Current State

We review your existing models, infrastructure, team, and upcoming needs. Then we design a managed services roadmap for the next 12 months.

2

Agree on Scope

We agree on dedicated support hours, specific deliverables, and priority use cases. You get a dedicated PlanFlamingo point of contact and a monthly cadence of check-ins.

3

Ongoing Support

Regular check-ins, model optimization, new use case rollouts, and standing access to senior expertise. Your models evolve with your business.

Client Proof

Long-term partnerships

Renaissance
4+ year managed services engagement covering model evolution, new use case rollouts, and standing support for 550+ seller commission engine.
"Received the highest feedback score on our annual compensation survey. PlanFlamingo is an extension of our team."
FAQ

Questions about managed services

Does PlanFlamingo offer ongoing support after implementation?
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Yes. We offer ongoing managed services for all implementations. Most customers don't want to hire a full-time Anaplan or Pigment resource. Instead, you get a dedicated PlanFlamingo point of contact who handles model evolution, optimization, integration maintenance, and standing support. You get senior-level expertise without hiring overhead.
How long are managed services engagements?
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Managed services engagements are ongoing and can be month-to-month or annual. Most customers stay with us for 3+ years because the scope evolves: you start with basic support, then add new use cases, then expand into new departments. We typically see engagements scale from 10-20 hours per month in Year 1 to 30-50 hours per month in Year 2-3 as your business adds new planning requirements.
Can you support both Anaplan and Pigment?
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Yes. We support both platforms equally well and are certified in both. Many customers run both platforms in parallel (e.g., Anaplan for commissions, Pigment for revenue forecasting) or migrate between them over time. We handle the technical execution and ensure consistency across both platforms.
What does managed services cost?
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Managed services pricing depends on scope: dedicated support hours, number of platforms, model complexity, and the breadth of use cases. We typically price engagement in the range of $15K-$40K per month for mid-market customers, and $50K-$150K+ per month for enterprise customers with larger scope. We provide a detailed SOW after our scoping call.

Ready for a planning partner, not just an implementation vendor?

Let's talk about what managed services could look like for your organization — dedicated support, model evolution, and long-term partnership.

Response within one business day. hello@planflamingo.com